Delivery

We aim to dispatch orders within 1 working day. Delivery is FREE for orders over €50 with a delivery address within Ireland. Orders will be sent out through the postal service. If there is an issue with your order we’ll get in touch by phone or email to let you
know. If your items cost less to send than the amount charged we will arrange an automatic refund to your account. Please allow up to 5 working days.

Estimated Delivery Times

Although we can’t control the postal service we thought we’d give you at least a guideline on how soon you can expect your order to arrive.

Ireland: 2 - 3 working days
UK: Up to 5 working days
Europe: Up to 7 working days
USA & Canada: Up to 10 working days

Returns

  • Right to Cancel: Under the European Directive on Distance Selling you have a statutory right to return goods purchased online within 14 days of receiving your order. This 14 day period begins the day after you receive the item(s) from us. Used goods do not qualify for returns under Right to Cancel.
  • We will exchange or refund any item you are not happy with or change your mind about as long as goods are returned in original condition within 28 days of receipt.
  • Sale Goods must be returned within 14 days of receiving the order*
  • Returned items must be complete, in perfect condition, unused, unwashed and in all of the original packaging.

    TERMS & CONDITIONS:
  • Cut Fabric and trimmings cannot be returned as these are specially cut for your order.

Frequently Asked Questions

IF I WANT TO EXCHANGE MY ORDER DO I STILL PAY THE RETURNS COST?
It is the buyers responsibility to pay for the return postage costs.

MY ITEM IS FAULTY, WHO PAYS THE RETURN COSTS?
If your item is faulty or sent in error, we will cover the costs of your return postage.
We will do this once we have received your returned item and received proof of your return postage costs.
We will then refund you the items original price.

HOW LONG WILL IT TAKE TO GET MY REFUND/EXCHANGE?
We generally process exchanges/refunds as soon as we receive your returned item.
During busy periods we aim to process returns/exchanges within 7 days but please allow up to 14 days for exchanges/refunds.
If you are returning an item, please ensure that it has not been used, the original labels and packaging are intact and the product is in the same condition as you received it.

 

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